Your employees can only value and use benefits they understand. Ethos Benefits designs and runs your benefits communication all year: open enrollment materials, live and virtual meetings, one-on-one enrollment help, a two-way message line for questions, and campaigns that teach employees how to use the plan.
Most benefits communication happens once a year, at open enrollment, and is forgotten by February. Employees learn how the plan works when they need care, which is too late.
| When | What employees receive |
|---|---|
| Before open enrollment | What is changing and why, and how to prepare |
| Open enrollment | Materials, meetings, one-on-one help and reminders |
| After enrollment | Confirmation, ID cards, and how to find care |
| Through the year | Preventive care reminders, how to use the plan, and answers on demand |
Every Ethos service reports to your benefits committee. The work is reviewed at your quarterly committee meeting, each decision is recorded with the reasoning behind it, and the record lives in your Ethos Fiduciary OS. That is what lets your committee show the plan was run prudently.
See the Fiduciary Framework™ · How fiduciary governance works
Open enrollment messages can be written in English and Spanish.
You do. Every message is reviewed and approved by your team before it is sent.
Yes. Enrollment help and the message line are available to spouses and dependents as well as employees.
A Strategic Analysis starts with your plan documents and your broker agreement, then shows you what your plan costs, where the risk sits, and what a committee would decide with the full picture.
