Two levers: frequency and severity.
- Frequency: how often claims happen. Direct primary care, care navigation and plan design reduce avoidable claims.
- Severity: how much each claim costs. Reference-based pricing, direct contracts and pharmacy programs reduce what the plan pays per claim.
What it did for Kalos.
Kalos Services, an HVAC and construction company in Central Florida, moved from a fully insured plan to a self-funded plan with reference-based pricing, direct primary care and a fiduciary PBM. Kalos reported $13.5 million in claims savings since October 2022, 34% fewer emergency room visits with direct primary care, and a 70% reduction in pharmacy cost per member.
Figures as published in the Kalos Services case study, with Kalos’s permission.
Every program, under contract.
Each program is selected through Ethos Fiduciary Procurement, contracted with service level agreements, and measured under vendor management. Programs that don’t deliver are replaced.