Effective Date: August 22, 2025
Ethos Benefits (“Ethos,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, and safeguard information on our website, https://ethosbenefits.com (the “Site”).
We do not request or collect Social Security Numbers, health information, payment card information, or other sensitive personal data through this Site.
We use information collected through the Site to:
While no client/member data is collected or stored via the website, Ethos Benefits does house certain client information in secure, third-party platforms to support service delivery. These include platforms such as Google Drive (encrypted, access-controlled storage), Salesforce (client relationship and data management), and HubSpot (limited business contact information only, never member health or benefits data). These providers, along with other service vendors we may engage, maintain SOC 2 or equivalent certifications to validate their security and privacy practices. All client data stored in these systems is protected by enterprise-grade security, encryption, monitoring, and role-based access controls.
Data may be processed or stored in the United States or other jurisdictions where our service providers operate. In all cases, Ethos Benefits ensures that vendors apply appropriate safeguards consistent with applicable laws and industry standards.
We do not sell or rent your personal information. Information you submit may be shared only with trusted service providers who assist in operating our Site, communicating with you, or supporting our business—always under confidentiality obligations. All third-party service providers engaged by Ethos Benefits are bound by contractual obligations to safeguard information and to use it solely for the purposes specified by Ethos. We may disclose information when required by law or to protect the safety and security of Ethos Benefits and our users.
We use commercially reasonable safeguards to protect information submitted via our Site. All client/member data maintained outside the Site is protected through encryption, role-based access controls, and monitoring consistent with industry best practices. Access to client information is strictly limited to authorized personnel on a need-to-know basis, consistent with the principle of least privilege. We periodically review and audit our security practices to ensure ongoing compliance with applicable standards. However, no system can be guaranteed 100% secure, and while we implement industry-standard measures, we cannot guarantee absolute protection against every potential security incident.
In the unlikely event of a data incident involving information we maintain, Ethos Benefits will investigate promptly and notify affected parties in accordance with applicable laws and contractual requirements.
We maintain internal procedures for detecting, investigating, and remediating potential data security incidents, including escalation protocols and timelines for client notification where required.
Our Site may use cookies and similar technologies to understand visitor preferences, analyze trends, and improve functionality. Visitors may adjust browser settings to refuse cookies, though some site features may not function as intended.
We retain contact information submitted through our Site only as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your information at any time by contacting us at support@ethosbenefits.com
Our Site is not directed to children under 16, and we do not knowingly collect information from children under 13. If we become aware that information from a child has been collected, we will delete it promptly.
You may opt out of receiving communications from us by following unsubscribe instructions in our emails or by contacting us at support@ethosbenefits.com. You may also contact us to correct or update your information.
Depending on your jurisdiction, you may have additional rights under applicable data protection laws, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA). These rights may include the ability to request access to the personal information we hold about you, request correction or deletion of your information, or object to certain types of processing.
To exercise these rights, please contact us at support@ethosbenefits.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updated versions will be posted on this page with a revised effective date.
This Privacy Policy and any disputes arising under it are governed by the laws of the State of Florida and applicable U.S. federal law.
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
333 South Garland Ave, Floor 13
Orlando, FL 32801
support@ethosbenefits.com
