Title: Benefits Communication and Open Enrollment
Source: https://ethosbenefits.com/services/employee-communications
Publisher: Ethos Benefits
Summary: Ethos Benefits runs year-round benefits communication and open enrollment: email, text, meetings, one-on-one enrollment help and a two-way message line.

1.  [Home](https://ethosbenefits.com/)
2.  [Services](https://ethosbenefits.com/services)
3.  Employee communications.

# Employee communications. And open enrollment, done for you.

Your employees can only value and use benefits they understand. Ethos Benefits designs and runs your benefits communication all year: open enrollment materials, live and virtual meetings, one-on-one enrollment help, a two-way message line for questions, and campaigns that teach employees how to use the plan.

[Request a Strategic Analysis](https://ethosbenefits.com/strategic-analysis)

## What you get.

Most benefits communication happens once a year, at open enrollment, and is forgotten by February. Employees learn how the plan works when they need care, which is too late.

1.  **A year-round communication plan** What employees hear about their benefits, when, and through which channel, planned for the whole year.
2.  **Open enrollment materials** Email, text and printed materials, written and scheduled for you, with your approval on every piece.
3.  **Enrollment meetings** Live and virtual open enrollment sessions for employees and their families.
4.  **One-on-one enrollment help** Individual support for employees and dependents choosing their coverage.
5.  **Two-way messaging** A text and message line employees can use to ask questions and get answers.
6.  **Education campaigns** Outreach on preventive care and how to use the plan well, timed through the year.

## A year _of communication._

| When | What employees receive |
| --- | --- |
| **Before open enrollment** | What is changing and why, and how to prepare |
| **Open enrollment** | Materials, meetings, one-on-one help and reminders |
| **After enrollment** | Confirmation, ID cards, and how to find care |
| **Through the year** | Preventive care reminders, how to use the plan, and answers on demand |

## Part of your Fiduciary Framework™.

Every Ethos service reports to your benefits committee. The work is reviewed at your quarterly committee meeting, each decision is recorded with the reasoning behind it, and the record lives in your Ethos Fiduciary OS. That is what lets your committee show the plan was run prudently.

[See the Fiduciary Framework™](https://ethosbenefits.com/fiduciary-framework) · [How fiduciary governance works](https://ethosbenefits.com/services/fiduciary-governance)

## Related reading.

-   [**Employee benefits survey questions** Benefits 101: A free benefits survey template with 33 employee benefits survey questions by section, each with its answer format, plus how to run the survey and read it.](https://ethosbenefits.com/benefits-101/employee-benefits-survey-questions)
-   [**The summary plan description** Benefits 101: What a summary plan description is, what ERISA requires it to include, when it must be delivered, and how it differs from the plan document and the SBC.](https://ethosbenefits.com/benefits-101/summary-plan-description)
-   [**Employee benefits management** Benefits 101: What employee benefits management covers, how it differs from strategy and administration, and a month-by-month calendar for overseeing your plan.](https://ethosbenefits.com/benefits-101/employee-benefits-management)

[Browse everything in Learn](https://ethosbenefits.com/learn)

## Questions employers ask about this.

Do employees get help in Spanish?

Open enrollment messages can be written in English and Spanish.

Who approves what goes to employees?

You do. Every message is reviewed and approved by your team before it is sent.

Can dependents get help too?

Yes. Enrollment help and the message line are available to spouses and dependents as well as employees.

## Keep reading Related to this page.

-   [**Employee advocacy** Ethos Benefits gives your employees real help with health care: choosing providers, understanding costs, fixing claims and bills, and financial assistance. _Read more_](https://ethosbenefits.com/services/employee-advocacy)
-   [**Benefits administration and technology** Ethos Benefits builds and audits your benefits administration platform, sets up carrier and payroll file feeds, and manages carrier transitions. _Read more_](https://ethosbenefits.com/services/benefits-administration)
-   [**HR support** Ethos Benefits gives your HR team access to an HR hotline, handbook help, document review and training, alongside your benefits support. _Read more_](https://ethosbenefits.com/services/hr-support)
-   [**Medicare coordination** Ethos Benefits helps your company and employees coordinate Medicare with the group plan: creditable coverage notices, secondary payer rules and timing. _Read more_](https://ethosbenefits.com/services/medicare-coordination)

## See what your plan is really costing you.

A Strategic Analysis starts with your plan documents and your broker agreement, then shows you what your plan costs, where the risk sits, and what a committee would decide with the full picture.

[Request a Strategic Analysis](https://ethosbenefits.com/strategic-analysis) [Call (407) 803-4710](tel:+14078034710)