Title: Benefits Administration and Technology
Source: https://ethosbenefits.com/services/benefits-administration
Publisher: Ethos Benefits
Summary: Ethos Benefits builds and audits your benefits administration platform, sets up carrier and payroll file feeds, and manages carrier transitions.

1.  [Home](https://ethosbenefits.com/)
2.  [Services](https://ethosbenefits.com/services)
3.  Benefits administration and technology.

# Benefits administration and technology. Built right, audited, connected.

Your benefits administration system decides who is enrolled, what they pay and what carriers are told. Ethos Benefits builds and audits the plan setup, manages carrier and payroll file feeds including 834 EDI, reconciles discrepancies, and handles carrier paperwork, transitions and terminations, working with your platform’s vendor where it owns the build.

[Request a Strategic Analysis](https://ethosbenefits.com/strategic-analysis)

## What you get.

Most enrollment errors start in the system setup or a file feed nobody checks. They show up later as billing errors, denied claims and employees without coverage.

1.  **Platform build** Plans, rates, eligibility rules and contributions built in your benefits administration platform.
2.  **Build audits** Every plan build checked against the plan documents and contribution decisions.
3.  **Carrier and payroll file feeds** File feeds, including 834 EDI, set up with carriers and payroll, with discrepancy reports reviewed and resolved.
4.  **Carrier transitions and terminations** Paperwork, eligibility, transition of care and terminations handled when vendors change.
5.  **Eligibility management** Eligibility processing and changes handled by your account manager.

## From setup _to every paycheck._

| Step | What Ethos checks |
| --- | --- |
| **Plan build** | Plans, rates, eligibility and contributions match the decisions in your kickoff document |
| **File feeds** | Carriers and payroll receive the right enrollment and deductions |
| **Discrepancies** | Differences between your system and carrier records are found and fixed |
| **Billing** | Invoices match enrollment, through [billing reconciliation](https://ethosbenefits.com/services/audits) |

## Part of your Fiduciary Framework™.

Every Ethos service reports to your benefits committee. The work is reviewed at your quarterly committee meeting, each decision is recorded with the reasoning behind it, and the record lives in your Ethos Fiduciary OS. That is what lets your committee show the plan was run prudently.

[See the Fiduciary Framework™](https://ethosbenefits.com/fiduciary-framework) · [How fiduciary governance works](https://ethosbenefits.com/services/fiduciary-governance)

## Related reading.

-   [**Employee benefits administration** Benefits 101: What employee benefits administration covers, from enrollment, eligibility and 834 files to payroll, invoices, life events, COBRA and ACA tracking.](https://ethosbenefits.com/benefits-101/employee-benefits-administration)
-   [**Third party administrator** Benefits 101: What a third party administrator does for a self-funded health plan, ASO vs independent TPAs, what to check in a TPA contract, and how a TPA differs from a PBA.](https://ethosbenefits.com/benefits-101/third-party-administrator)
-   [**ACA reporting software** Benefits 101: What ACA reporting software must do for an applicable large employer, the three ways to buy it, the questions to ask a vendor, and what stays your job.](https://ethosbenefits.com/benefits-101/aca-reporting-software)

[Browse everything in Learn](https://ethosbenefits.com/learn)

## Questions employers ask about this.

Do we have to change platforms?

No. Ethos works with the benefits administration platform you have. Where your platform’s vendor is contractually responsible for the build, Ethos coordinates with it.

What is an 834 file?

An 834 is the standard electronic file used to send enrollment information from your system to a carrier or administrator. When it is wrong, coverage is wrong.

How are file feed errors caught?

Through discrepancy reports that compare what your system sent with what the carrier has on record, reviewed and resolved on a schedule.

## Keep reading Related to this page.

-   [**Employee communications** Ethos Benefits runs year-round benefits communication and open enrollment: email, text, meetings, one-on-one enrollment help and a two-way message line. _Read more_](https://ethosbenefits.com/services/employee-communications)
-   [**Claims, billing and eligibility audits** Ethos Benefits audits your health plan invoices and eligibility, coordinates claims audits with your vendors, and tracks every recovery to completion. _Read more_](https://ethosbenefits.com/services/audits)
-   [**HR support** Ethos Benefits gives your HR team access to an HR hotline, handbook help, document review and training, alongside your benefits support. _Read more_](https://ethosbenefits.com/services/hr-support)
-   [**Employee advocacy** Ethos Benefits gives your employees real help with health care: choosing providers, understanding costs, fixing claims and bills, and financial assistance. _Read more_](https://ethosbenefits.com/services/employee-advocacy)
-   [**Medicare coordination** Ethos Benefits helps your company and employees coordinate Medicare with the group plan: creditable coverage notices, secondary payer rules and timing. _Read more_](https://ethosbenefits.com/services/medicare-coordination)

## See what your plan is really costing you.

A Strategic Analysis starts with your plan documents and your broker agreement, then shows you what your plan costs, where the risk sits, and what a committee would decide with the full picture.

[Request a Strategic Analysis](https://ethosbenefits.com/strategic-analysis) [Call (407) 803-4710](tel:+14078034710)